InterWined.com

Liquid Refreshment

It seems that InterWined.com is temporarily becoming a food and coffee website. We promise more diverse news soon, but the coffee issues surrounding our lives just won’t die down.

In fact, InterWined recently enjoyed an espresso beer from Dark Star Brewery. We thought it was great of course, but would be interested how such a product would be perceived by bloggers with more discerning palates, such as at Spittoon.

And maybe being a coffee blog isn’t such a bad idea. Recently, InterWined decided to talk to ubiquitous sandwich cafe Pret a Manger about its habit of swapping an americano for a filter coffee, without telling the customer (see entries from last week). This decision was undertaken after successfully lobbying EAT to stop this practice.

And guess what? Pret is siding with InterWined as well!

Is InterWined single handedly improving the coffee service of London!?!? Hell, yeah!

May the power of email never be doubted.

In their response, Nicola Griggs from Pret was kind enough to offer this:

Hi InterWined,

Thanks for your email. I am sorry to hear that the service you received in our Aldgate branch wasn’t up to par.

I will be contacting the manager of the branch to find out what has been going on, who will ensure that baristas and all team members are re briefed on correct coffee handling procedures.

I can appreciate that this must have been a disappointing experience, but I hope that this has not deterred you from visiting us again. The manager of the store has invited you in for a free coffee and a chat. If this is not convenient for you please let me know and I will send you a voucher if you forward me your contact address.

Thanks again for taking the time to contact us.

Kind regards,

Nicola

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Alex
Alex said: July 29th, 2008 at 10:10 am

Having had the Dark Star Espresso in the past I’d agree it’s a cracking beer. Not entirely sure how discerning my palate is but I do drink a lot of stout & porter …

Good luck with your coffee mission - sounds like a whole new blog to me, and one where you could get people to submit their own coffee offence experiences, perhaps with photos.

Jacob
Jacob said: July 29th, 2008 at 10:36 am

Or maybe I should get a job as a manager of a Costa Coffee shop, as they seem to have many vacancies…

Oh wait, they don’t sell filter coffee… well off to email my complaint!

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